Privacy Policy

PRIVACY POLICY

Hydro Hygiene Deep Cleaning Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://hydro-hygiene.my or use our services.

  1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quotation, or book our services. This may include your name, phone number, email address, property address, and any information you provide in messages or forms.

We may also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, and website usage information through cookies or analytics tools.

  1. How We Use Your Information

We use the collected information for the following purposes.

To respond to enquiries and service requests
To provide quotations and schedule cleaning services
To improve our services and customer experience
To communicate updates, promotions, or service information
To maintain security and prevent fraud

We only collect information that is reasonably necessary for operating our business and providing services.

  1. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers who assist us in operating the website or delivering services, such as payment processors, hosting providers, or customer support tools.

Information may also be disclosed if required by law or government authority.

  1. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed to be completely secure.

  1. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website performance, analyze traffic, and enhance user experience.

You may disable cookies in your browser settings, although some parts of the website may not function properly.

  1. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external websites.

  1. Your Rights

You may request access, correction, or deletion of your personal information by contacting us using the details provided on our website.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

  1. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

Hydro Hygiene Deep Cleaning Services
Email: hydrohygiene@gmail.com
Phone: +6016 - 919 2538
Malaysia